ck665 Privacy Policy
The security of your personal information is our top priority. This policy clearly describes how we collect, use, and keep your data safe.
Introduction and Applicability
This privacy policy ("Policy") applies to the ck665 platform and its related services. When you use the ck665 website, register an account, or use any of our services, you voluntarily agree to the terms of this privacy policy.
ck665 is committed to ensuring a safe, transparent, and trustworthy online gaming environment for players in Bangladesh. We believe that your personal information belongs to you — we only use it temporarily to serve you.
Those whose information is collected under this policy include registered members, website visitors, and anyone who contacts us via live chat or email. This policy has been prepared in accordance with the relevant data protection regulations of Bangladesh.
Information We Collect
We collect your information in various ways. Below is a detailed breakdown of the types of information and why it is collected.
Identity Information
Full name, date of birth, national identity card number, and username provided at registration.
Contact Information
Email address and mobile number — used for account verification and important notifications.
Financial Information
Details of payment methods used for deposits and withdrawals — such as bKash, Nagad, Rocket, Upay, or bank account information.
Technical Information
IP address, browser version, device type, operating system, and cookie-related data are collected automatically.
Gaming Activity
Game history, bet amounts, win and loss records, and session duration are stored.
Communication Records
Messages sent to our live chat support or email are stored to improve service quality and resolve disputes.
Purpose of Data Use
ck665 uses your information only for legitimate and transparent purposes. The main reasons we use your data are listed below:
- Account Management: To register, verify, log in to, and secure your account.
- Transaction Processing: To complete deposits and withdrawals and to maintain transaction history.
- Customer Support: To quickly resolve your complaints, questions, and issues.
- Bonuses and Promotional Offers: To send applicable offers and manage promotional activities for you.
- Security and Fraud Prevention: To detect and prevent suspicious activity using SSL encryption and related technology.
- Responsible Gaming: To monitor your gaming habits and provide support or restrictions where needed.
- Legal Obligations: To comply with applicable laws and regulations and to meet the requirements of regulatory authorities.
- Service Improvement: To analyze user experience and improve the quality of the platform's services.
We never sell your information to third parties and do not use it for advertising purposes without your permission.
Data Disclosure and Sharing
ck665 shares your personal information with third parties only in limited and specific circumstances. We may disclose information in the following cases:
4.1 Service Provider Partners
Your information may be shared to a minimal extent with payment processors, technology infrastructure providers, and game software suppliers. All such partners are bound by strict confidentiality agreements and may only use the information for their designated tasks.
4.2 Legal Obligations
Information may be disclosed upon receipt of a valid court or government authority order or when required to comply with the law. In such circumstances we will provide only the information that has been requested.
4.3 Fraud Prevention
If clear fraud or suspicious money laundering activity is detected, the relevant authorities may be notified.
Cookies and Tracking Technology
The ck665 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. The types of cookies we use are described below:
Data Security Measures
Keeping your personal and financial information secure is our highest priority. ck665 applies the following security technologies and measures:
- SSL Encryption (SSL/TLS): All data transmitted between you and our servers is protected with 256-bit encryption.
- Secure Payment Gateway: All transactions are processed in accordance with internationally recognized payment security protocols.
- Two-Factor Authentication: An additional layer of security is available for accessing your account.
- Database Encryption: All sensitive data stored in our systems is kept in an encrypted state.
- Regular Security Audits: Regular security tests are conducted to identify and address vulnerabilities in our systems.
- Access Control: Only authorized personnel can access your information, and every access is logged.
- Firewall Protection: Our network is secured with advanced firewalls and intrusion detection systems.
While we ensure the highest level of security, no digital system is entirely free of risk. You are therefore advised to keep your password confidential and to avoid logging in from unfamiliar devices.
Your Data Rights
As a user of the ck665 platform, you have the following rights over your own information:
| Right | Description | How to Exercise |
|---|---|---|
| Right of Access | The right to receive a copy of the information we hold about you. | Submit a request via live chat or email. |
| Right to Rectification | The right to update incorrect or incomplete information. | Via account settings or support. |
| Right to Erasure | The right to request that your information be deleted in certain circumstances. | The request will be fulfilled unless there is a legal obligation to retain the data. |
| Right to Restrict Processing | The right to request that your information stop being used for specific purposes. | Via a written request. |
| Right to Data Portability | The right to receive your information in a structured format. | Contact the support team. |
| Right to Opt Out of Marketing | The right to stop receiving promotional messages. | Opt out from account settings. |
Data Retention Period
ck665 retains your information for as long as it is necessary to provide services or is legally required:
- Active Account Data: All information is retained while the account is active.
- Transaction Records: Financial transaction data is retained for a minimum of five years in accordance with legal requirements.
- Communication History: Support conversation records are generally retained for up to two years.
- Inactive Accounts: For accounts that have been inactive for a long period, data may be deleted after fulfilling legal obligations.
- Closed Accounts: Data for voluntarily closed accounts is securely deleted once legal requirements have been met.
Protection of Minors' Data
ck665 is an adult gaming platform. This service is for those aged 21 and above only.
We do not knowingly collect personal information from anyone under the age of 21. An age verification process is carried out at registration. If a minor's information is accidentally collected, it will be deleted immediately and the associated account will be closed.
If you become aware that a minor has opened an account on our platform, please notify our support team immediately.
Policy Changes and Updates
ck665 reserves the right to review and update this privacy policy as needed. If significant changes are made to the policy, we will:
- Display a clear notice on the website.
- Notify registered users by email.
- State the update date at the top of this page.
Continued use of the platform after an update will be taken as your agreement to the new policy. Please keep yourself informed about any changes to the policy.
Have a Question About Privacy?
If you have any questions or concerns about the protection of your information, our support team is always ready to help. Chat with us 24/7 in Bengali via live chat.
Live Chat
24/7 in Bengali